Frequently Asked Questions

Listings state distance to the sea in metres or walking time. Sea-view, beachfront and private-beach villas are offered across different price ranges. Check the location on the map so you pick a property that matches your expectations.

Çeşme and Alaçatı are among the Aegean's most popular villa destinations, known for windsurfing and beach culture. Stone villas and modern homes are available across a wide range. Thermal spas and the ferry to Chios add extra activities to your stay.

The Bodrum peninsula offers areas with different characters, including Yalıkavak, Türkbükü, Gümüşlük and Bitez. Villas near the marina are ideal for yacht owners. You can choose from lively nightlife spots and quieter coves depending on your preference.

Kalkan is a hub for luxury villa holidays thanks to its boutique atmosphere and stunning sea views. Stone-house architecture and terraced villas are characteristic of the area. Properties near the centre and beaches offer walks to restaurants and the seafront.

Fethiye stands out for its proximity to popular destinations such as Ölüdeniz, Kalkan and Kayaköy. It is an ideal base for hiking, boat trips and visits to ancient sites. There is a wide choice of villas for guests who want both sea and nature.

In winter and spring, heated-pool villas are common in Fethiye, Kalkan and Kaş. Heated pool is listed as a separate filter category on listings. It is an ideal option if you want to enjoy the pool on cooler evenings too.

Many villas are within walking distance of the centre or beach, but hiring a car is recommended if you want to explore the area. Car hire can also be arranged through agencies. Parking at the villa is noted in the listing details.

Transfer services are available from Dalaman, Milas-Bodrum and İzmir airports to villa areas. Transfer is usually billed as an extra service. Share your flight details when booking so a transfer can be arranged.

Reliable platforms verify villa owners and listings and provide transparent information to guests. TÜRSAB-licensed agencies, guest reviews and detailed listing descriptions are good indicators of trustworthiness. Before booking, we recommend checking the company's legal documents and contact channels.

June, July and August are the busiest and hottest months; early booking is essential for these dates. May and September offer a quieter stay and more favourable prices. In winter, heated-pool villas make it possible to enjoy a villa holiday year-round.

Each villa listing clearly states the maximum guest capacity and the number of bedrooms. Capacity is based on the bed layout and any extra-bed options; stays above the stated number are not accepted. Before booking, check your group size and children's ages so you choose the right villa.

Villa rental is a short-term stay model that gives you exclusive use of a private home for your holiday. Unlike hotels, spaces such as the kitchen, living room, garden and pool are available only to your group. This means more privacy, flexible hours and a cost-effective option for families and groups of friends.

Villa rental is ideal for families, couples, groups of friends and guests who want to unwind after a business trip. Families with children benefit from spacious living areas and secure gardens, while groups can reduce the cost per person and enjoy a more comfortable holiday. Features such as a private pool, barbecue area and fully equipped kitchen suit a wide range of needs.

Amenities such as air conditioning, Wi-Fi, washing machine, dishwasher, television, barbecue, parking and sea view are shown with icons on listings. Some villas may also have extras such as a jacuzzi, sauna, billiards or a children's play area. Before booking, make sure every amenity you need is listed on the property page.

The rental agreement sets out in writing the stay dates, payment terms, deposit, cancellation conditions and the rights of both parties. You are advised to read carefully the agreement sent to you after booking confirmation. It serves as a reference document for both sides if any dispute arises.

Some agencies offer travel or cancellation insurance. This can reduce financial loss in the event of unexpected cancellation or health issues. Cover and premium amounts are detailed at the time of booking.

To protect guest privacy, there are no cameras inside living areas. Security cameras may be installed at the entrance or in outdoor garden areas; this is stated on the listing. Where cameras exist, accommodation areas are excluded from coverage.

Reliable agencies inspect villas regularly and review guest feedback. At check-in you receive villa keys and emergency contact numbers. Agencies with a 24/7 support line are available throughout your stay.

A TÜRSAB (Association of Turkish Travel Agencies) licence shows that the agency operates legally. Working with unlicensed companies carries financial and legal risk. Checking the agency's TÜRSAB licence number before booking is important for your safety.

Under KVKK, your personal data are used only for reservation and accommodation services. Your data are not shared with third parties without consent. Our privacy policy is published in full on our website.

Your booking confirmation includes the agency emergency support line and local contact details. For electricity, water or technical problems, 24/7 support is available. Nearest hospital information is also provided in your arrival pack for medical emergencies.

Family-friendly villas may have pool barriers, secure stair railings and a children's play area. A baby cot and high chair can be provided on request. Check child-safety features on the listing page before booking.

Special cancellation terms may apply in cases of force majeure such as natural disasters, epidemics or official travel restrictions. In these situations you can contact the agency to request a date change or credit note. Each case is assessed individually.

Some agencies accept reservation transfers under certain conditions. Transfer requests should be made at least 14 days in advance and the new guest details must be provided. Agency approval and a possible administration fee may be required.

Refunds are usually returned to the same bank account or credit card used for payment. For bank transfers, timing may depend on the bank's processing period. You can ask your agency for tracking information on the refund.

Failing to arrive on the reservation date without cancelling in advance is treated as a no-show. In that case the full amount paid, or a large part of it, may not be refunded. If your travel plans change, contact the agency immediately.

Cancellation terms vary by villa and agency policy. Refunds or deductions are usually applied in stages depending on how far ahead of the stay you cancel. Full details appear in the rental agreement and on the listing page.

Cancellations made 60 days or more before arrival usually receive a full refund of the deposit paid. Between 30 and 60 days a partial deduction may apply. Within 30 days a refund may not be given; exact terms are set out in the agreement.

After check-out the villa is inspected and, if no damage is found, the deposit refund process begins. Refunds are usually transferred to your bank account within 3–7 business days. If there is damage, repair costs are deducted from the deposit and the remainder is refunded.

A deposit is usually taken as a percentage of the total amount by bank transfer. The balance may be paid before check-in or on arrival day; terms vary by villa. Some agencies also accept credit card payments.

The security deposit is a guarantee amount collected at check-in against possible damage to the villa. If there is no damage, it is usually refunded within 3–7 business days after check-out. The deposit amount and refund terms are clearly stated in the agreement.

The standard price usually includes use of the villa, electricity, water, gas and cleaning. Pool heating, extra cleaning, airport transfer and a baby cot may incur additional charges. Review the price details on the listing page to avoid unexpected costs.

A legal invoice or receipt is issued for all payments. For corporate bookings, an invoice can be issued in the company name. Simply request an invoice when you book or before payment.

Some agencies offer credit card instalment payments. The number of instalments and any commission rates depend on the bank and agency agreement. Ask your agency about instalment options before booking.

Some agencies accept payment in euros or pounds sterling for guests arriving from abroad. Amounts are calculated at the current exchange rate. Discuss foreign-currency payment options with the agency before booking.

If payment is not made within the stated period after provisional confirmation, the reservation may be cancelled automatically. The payment deadline is set out in the agreement or confirmation email. Timely payment is required for a confirmed booking.

On the listing page of the villa you like, select your dates to check availability. After you complete the online form, your provisional booking request is sent to the agency and the confirmation process begins. Once confirmed, the agreement and payment details are sent to you by email or WhatsApp.

At booking we ask for full name, phone number, email address and the number of guests staying. Identity details may be requested at check-in. Guests travelling from abroad may also need to provide passport information.

Date-change requests depend on the villa's availability and the cancellation policy. If a change is possible, a price difference or extra fee may apply. Contact the agency as soon as possible if you need to change dates.

Online requests are usually reviewed the same day and answered within 24 hours. In peak season this may take a little longer. After you receive the confirmation email or message, you must pay within the stated period for the booking to become final.

For larger groups, choose villas with higher capacity. You can contact the agency directly for a tailored quote on group bookings. Sharing all guest names and contact details at the time of reservation speeds up check-in.

Last-minute bookings are possible for available villas, though options may be limited. Some agencies offer special discounted rates for remaining dates. For last-minute reservations, payment and confirmation need to be completed promptly.

By booking early you can secure the villa you want for the summer season. Many agencies offer discounted rates through early-booking campaigns. Villas in popular areas fill up before the season starts, so planning at least 3–6 months ahead is recommended.

Many villas have high-speed Wi-Fi and are suitable for remote work. Internet speed and coverage are noted in the listing details. If you need a reliable connection, ask your agency before booking.

Most villas are rented with a fully equipped kitchen and guests prepare their own meals. Some premium villas offer a chef service or breakfast package for an extra fee. Information on nearby restaurants and shops is shared at check-in.

Each villa's maximum occupancy is clearly stated on the listing page. Guests above the stated capacity are not accepted, and requests for extra guests may incur additional charges. Age limits for infants may vary by property.

Before arrival the villa is cleaned and prepared by a professional team. For longer stays, mid-stay cleaning can be requested for an extra fee. Leaving the villa tidy on departure is important for the deposit refund.

Pool heating is not standard at every villa; heated-pool properties are marked separately on listings. Heating is usually charged as a daily or weekly extra. A heated pool is a good choice for comfortable swimming in winter and spring.

Pet policies vary by villa; pet-friendly properties marked on the listing offer more flexibility. Accepted villas usually charge an extra cleaning fee. Always check the pet policy before booking.

Standard check-in is usually around 16:00 and check-out around 10:00. Early check-in or late check-out requests are considered subject to villa availability. Exact times are confirmed in your booking confirmation and arrival information.